GP actions not acceptable

LETTER

Like many people in Gisborne, I have suffered illnesses — some serious, some not so serious. I have always respected the opinions of my doctors, as they are well educated and know about these things. Sadly, recently the quality of the service I have received has been awful. I now can no longer go to the GP for help.

Silly, you might think, but I feel threatened by my doctors now. This follows some bad news from a mammogram, and a visit to my GP for some advice and empathy because I felt worried. Understandable don’t you think? My daughter accompanied me because she had some questions. My GP got angry with me and told me off because I suggested that if I had the money, I could get the offending gland removed. I was quite upset and made a complaint through official channels. This is not the worst treatment I have had from these doctors but it was the proverbial straw.

As it turns out, your doctor can laugh at you, tell you you’re being ridiculous, overprescribe medication and nothing will be done.

The advocate from the health and disability service, the deputy commissioner, the doctors themselves all decided what was done was acceptable behaviour. I even wrote to the Minister of Health and our local Labour MP. The Minister at least answered, our MP did not acknowledge my email but I guess she is busy on the campaign trail.

What am I supposed to do now I have no GP? Any suggestions would be helpful.

Former patient

Like many people in Gisborne, I have suffered illnesses — some serious, some not so serious. I have always respected the opinions of my doctors, as they are well educated and know about these things. Sadly, recently the quality of the service I have received has been awful. I now can no longer go to the GP for help.

Silly, you might think, but I feel threatened by my doctors now. This follows some bad news from a mammogram, and a visit to my GP for some advice and empathy because I felt worried. Understandable don’t you think? My daughter accompanied me because she had some questions. My GP got angry with me and told me off because I suggested that if I had the money, I could get the offending gland removed. I was quite upset and made a complaint through official channels. This is not the worst treatment I have had from these doctors but it was the proverbial straw.

As it turns out, your doctor can laugh at you, tell you you’re being ridiculous, overprescribe medication and nothing will be done.

The advocate from the health and disability service, the deputy commissioner, the doctors themselves all decided what was done was acceptable behaviour. I even wrote to the Minister of Health and our local Labour MP. The Minister at least answered, our MP did not acknowledge my email but I guess she is busy on the campaign trail.

What am I supposed to do now I have no GP? Any suggestions would be helpful.

Former patient

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