Service is supported

LETTER

Re: Unhelpful, January 4 letter.

I am sorry that the staff member your correspondent spoke to on Sunday, December 31 was unhelpful.

However, I can assure you that any patient presenting to, or being referred to our Emergency Department with an acute vision problem will be seen, assessed and receive timely and appropriate care. While the ophthalmology department at Gisborne Hospital is a part-time service, it is supported by a good relationship with the team at Waikato Hospital who are able to provide advice and guidance. If clinically required, patients are transferred there.

Lynsey Bartlett, Hauora Tairawhiti acting chief executive

Re: Unhelpful, January 4 letter.

I am sorry that the staff member your correspondent spoke to on Sunday, December 31 was unhelpful.

However, I can assure you that any patient presenting to, or being referred to our Emergency Department with an acute vision problem will be seen, assessed and receive timely and appropriate care. While the ophthalmology department at Gisborne Hospital is a part-time service, it is supported by a good relationship with the team at Waikato Hospital who are able to provide advice and guidance. If clinically required, patients are transferred there.

Lynsey Bartlett, Hauora Tairawhiti acting chief executive

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