Plenty of time to sort this

LETTER

Re: Cemetery sadly unkempt, May 2 letter and response.

I agree that the Tolaga Bay toilets are not overly clean. They have not been for months. In August 2017 I contacted GDC re lack of cleaning, and was assured three-day per week cleaning would be increased. In November 2017 nothing had changed, in fact they were worse. The dust was so thick on the top of the cisterns and changing table I wrote “Clean me” on them. This time I contacted councillor Seymour, who contacted GDC’s Liveable Communities director Andrew White, who investigated. In December 2017 he advised all was satisfactory.

Recently visiting Tolaga Bay I found the wharf, township and cemetery toilets had new toilet paper dispensers, but no improvement in cleanliness.

By comparison, the Tokomaru Bay toilets were excellent. There were even hanging baskets of artificial flowers in both toilets.

The council has had plenty of time to work with the contractor in Tolaga Bay to provide a more rigorous maintenance schedule. When will ratepayers see some results?

Barbara Barwick

Footnote from GDC contracts and assets manager Garrett Blair:

The council undertakes regular audits on its community facilities to ensure levels of service are being met. The last audit conducted for the Tolaga Bay toilets was on April 9. From this audit, we have no concerns with the caretaker and services they are providing. That being said, we will share the customer’s concerns with our contractor and identify, where appropriate, if any improvements can be made. The council will always look to improve services within the current budget where possible.

Re: Cemetery sadly unkempt, May 2 letter and response.

I agree that the Tolaga Bay toilets are not overly clean. They have not been for months. In August 2017 I contacted GDC re lack of cleaning, and was assured three-day per week cleaning would be increased. In November 2017 nothing had changed, in fact they were worse. The dust was so thick on the top of the cisterns and changing table I wrote “Clean me” on them. This time I contacted councillor Seymour, who contacted GDC’s Liveable Communities director Andrew White, who investigated. In December 2017 he advised all was satisfactory.

Recently visiting Tolaga Bay I found the wharf, township and cemetery toilets had new toilet paper dispensers, but no improvement in cleanliness.

By comparison, the Tokomaru Bay toilets were excellent. There were even hanging baskets of artificial flowers in both toilets.

The council has had plenty of time to work with the contractor in Tolaga Bay to provide a more rigorous maintenance schedule. When will ratepayers see some results?

Barbara Barwick

Footnote from GDC contracts and assets manager Garrett Blair:

The council undertakes regular audits on its community facilities to ensure levels of service are being met. The last audit conducted for the Tolaga Bay toilets was on April 9. From this audit, we have no concerns with the caretaker and services they are providing. That being said, we will share the customer’s concerns with our contractor and identify, where appropriate, if any improvements can be made. The council will always look to improve services within the current budget where possible.

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