Proud to say Dunblane is my home, have had loving care

LETTER

The article in The Herald about the death of Mrs Jackson was a sad liturgy of missed communication and failure of processes, and perhaps the problems of underfunding of staffing in rest homes generally. It seems to me that the older you get, the less funding there is for a quality of care for all. But this is not why I am writing.

I understand the anger and sadness of the Jackson family. I’m sure my daughter would also want my care to be of a quality that would set her mind at ease.

The process was fair and it was well documented, and I know that because of this sad episode procedures have been put in place to hopefully make sure it never happens again.

Dunblane is my home, I have lived here for almost six years. It saddens me that my home has been put under a cloud — not because it happened, it definitely should not have happened. But I would like to tell you about the care my husband had, to balance the perception people have of Dunblane and all rest homes. There would not be a rest home anywhere that has not had incidents that should not have happened if all things were perfect. I nursed my husband until he had to go into the rest home hospital wing. The staff and carers were wonderful, professional, caring and respectful of our large family.

At the time of Mrs Jackson’s death we had changes in every aspect of Dunblane and its management, and although there is no excuse for missed communication and failures of provision of quality care, I can understand. I love this place and I do hope people support the current management and staff who are dealing with the consequences of this sad chapter.

Dunblane was built for the care of the elderly, which is not the easiest job in the world. My mother, my husband and now me have had nothing but support and loving care from our first hour here. I’m proud to say this is my home, and like all homes, and life, nothing is quite perfect but to me it is and I’ll be glad to go to the next step in the rest home when I’m ready for 24-hour care. Thank you Dunblane.

Nona Aston

The article in The Herald about the death of Mrs Jackson was a sad liturgy of missed communication and failure of processes, and perhaps the problems of underfunding of staffing in rest homes generally. It seems to me that the older you get, the less funding there is for a quality of care for all. But this is not why I am writing.

I understand the anger and sadness of the Jackson family. I’m sure my daughter would also want my care to be of a quality that would set her mind at ease.

The process was fair and it was well documented, and I know that because of this sad episode procedures have been put in place to hopefully make sure it never happens again.

Dunblane is my home, I have lived here for almost six years. It saddens me that my home has been put under a cloud — not because it happened, it definitely should not have happened. But I would like to tell you about the care my husband had, to balance the perception people have of Dunblane and all rest homes. There would not be a rest home anywhere that has not had incidents that should not have happened if all things were perfect. I nursed my husband until he had to go into the rest home hospital wing. The staff and carers were wonderful, professional, caring and respectful of our large family.

At the time of Mrs Jackson’s death we had changes in every aspect of Dunblane and its management, and although there is no excuse for missed communication and failures of provision of quality care, I can understand. I love this place and I do hope people support the current management and staff who are dealing with the consequences of this sad chapter.

Dunblane was built for the care of the elderly, which is not the easiest job in the world. My mother, my husband and now me have had nothing but support and loving care from our first hour here. I’m proud to say this is my home, and like all homes, and life, nothing is quite perfect but to me it is and I’ll be glad to go to the next step in the rest home when I’m ready for 24-hour care. Thank you Dunblane.

Nona Aston

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