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© 2024 The Gisborne Herald

Kiwa Pools staff in Gisborne receive de-escalation training after abuse

3 min read

by Neil Reid

Staff at Gisborne’s Kiwa Pools have undergone “de-escalation” crisis training after being targeted by abusive behaviour from members of the public.

The $46 million Gisborne District Council-owned pools opened to the public in September.

While the facility has been hugely welcomed by the local community, some of its 55 staff have received concerning abusive behaviour while on ...


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