Terms and Conditions for Digital Subscriptions
These terms apply to all purchases of a Digital Subscription for The Gisborne Herald website (www.gisborneherald.co.nz). By purchasing a Digital Subscription you accept these terms and you also agree to our Website Terms and Conditions of Use. If inconsistent with the Website Terms and Conditions of Use, these terms will apply.
You also agree that we will collect, hold, use and disclose your personal information in accordance with our Privacy Policy which is available at www.gisborneherald.co.nz.
If you have any queries about your Digital Subscription please email us at circulation@gisborneherald.co.nz or phone us on +64 6 869 0600.
1. Use
All Digital Subscriptions and content accessed through your Digital Subscription are for personal use and cannot be used for any commercial purpose. You may not on-sell Digital Subscriptions or content to any third party. No content may be reproduced, published or transmitted without prior written consent from The Gisborne Herald.
2. Auto-renewal and cancellation
Your Digital Subscription will automatically renew at the end of the applicable subscription period for a further period of the same length, and will continue to renew at the end of each additional subscription period, until cancelled or terminated. You must cancel your Digital Subscription before it renews to avoid paying for future subscription periods. Digital Subscriptions cannot be paused or suspended.
You can cancel your Digital Subscription at any time by following the instructions on your My Account page on www.gisborneherald.co.nz.
Cancellation will take effect at the end of your current subscription period. You will not receive a refund for any unused portion of your current subscription period. Your Digital Subscription will continue until the end of your current subscription period.
3. Cost and Pricing
The price and any specific terms relating to your Digital Subscription will be confirmed to you when you subscribe. You can also find the specific details relating to your Digital Subscription, including the price and date of your next scheduled payment, by visiting your My Account page on www.gisborneherald.co.nz. The price is in NZ dollars and includes GST.
4. Payment
Digital Subscriptions are pre-paid. We will deduct the price of your Digital Subscription at the time you purchase your Digital Subscription (or if you have signed-up for a free-trial, at the end of the free-trial period) using the credit card details you have provided, and then automatically at the beginning of each subscription period until your Digital Subscription is cancelled or terminated.
It is your responsibility to provide valid credit card details and an email address, and to ensure those details are kept up to date at all times. If your credit card expires, we will continue to charge you using the credit card account details you provided at the time you purchased your Digital Subscription. You authorise us to deduct the price of your Digital Subscription from your credit card account even if your credit card expires during any subscription period.
If we are unable to contact you or deduct the price of your Digital Subscription your Digital Subscription may be cancelled at our discretion. We reserve the right to change the timing of our billing, particularly if your method of payment fails at any time.
5. Changes to pricing
We can change the price of any Digital Subscription packages and the amount that you pay (to be effective at the start of your next subscription period) at any time as long as we notify you. Once we notify you of a change in the price, you will have the opportunity to cancel your Digital Subscription (to be effective at the end of the then current subscription period). If you don’t cancel, you will be charged the new price at the beginning of your next subscription period.
6. Special offers on Digital Subscriptions
From time to time, we may offer different Digital Subscriptions and special promotions. We reserve the right to change and/or withdraw any offered Digital Subscription or special promotion at any time
We may make special offers on Digital Subscriptions that are available to new subscribers only. To be eligible as a new subscriber you must not have had a Digital Subscription to The Gisborne Herald in the previous 12 months.
If you sign-up for a new subscriber special offer, we will tell you the special terms relating to that offer at the time you sign-up. These are one-time offers and you will not be able to cancel your new subscriber Digital Subscription and then re-subscribe on the same terms. We can amend or withdraw these special offers at any time.
7. Personal Information and Communication
You are responsible for any errors in contact information and order and payment details that you provide to us.
You can update your credit card details or make changes to your information by visiting the My Account page on www.gisborneherald.co.nz. If you have a print subscription as well you will need to call us on +64 6 869 0600.
9. Communication and notices
You can manage communications from us at any time by visiting your My Account page on www.gisborneherald.co.nz. We can communicate with you, and give you notice in writing to the most recent email on your account. You can communicate with us, and give us notice, by calling +64 6 869 0600 or emailing us or by writing to us at The Gisborne Herald, P.O. Box 1143, Gisborne.
By purchasing a digital subscription, you consent to receiving promotional and marketing communications via email from us, including about competitions and offers. Where we use your personal information for marketing and promotional communications you can opt out at any time by clicking the ‘unsubscribe’ function on any electronic message or by contacting us.
10. Changes to this agreement
We can change these terms at any time by providing at least 14 days’ notice to you. We can make changes to the content, inclusions, features and structure of any Digital Subscription package at any time. We can change the price of your Digital Subscription in accordance with these terms.
We can terminate or suspend your Digital Subscription at any time and for any reason (including if you fail to pay the subscription fee, if we suffer technical difficulties, or for security reasons). If we terminate your Digital Subscription, you might receive a pro-rata refund or credit (at our discretion) of any subscription fees paid in advance, unless we have terminated your Digital Subscription because you have breached these terms.
11. Liability
To the extent permitted by law, we are not liable to you for any loss or damage incurred by you in connection with your Digital Subscription, whether direct, consequential, special, indirect or other loss or damage.
In any case, our maximum liability to you is limited to the value of subscription fees paid by you within the 3 months preceding any loss or damage incurred by you in connection with your Digital Subscription.
